Contact us

Contact Us

Before contacting us, please take a moment to review our Shipping Policy, Returns & Exchanges Policy, FAQ, and Terms of Sale. Most questions regarding shipping times, tracking, returns, exchanges, lost packages, and order policies are answered there.

Shipping Information
Orders ship within 48 hours from our facility in Southern California. Once your order ships, you will receive a confirmation email with tracking information.

Need Further Assistance?
If your question is not covered in our policies or FAQ, our customer support team will be happy to assist you.

Customer Service Hours
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday & Sunday: Closed

Customer Support
maisonkin9@gmail.com

Marketing & Partnerships
maisonkin9@gmail.com

Corporate Address (Please do not send returns or packages to this address)
Story Brands LLC
1968 S Coast Hwy, Suite 5103
Laguna Beach, CA 92651